How to shop

Product Orders

Place your order by adding items to your shopping cart.   The product categories on the left may help you find what you are looking for.   Alternatively, use the search function or the list of popular brand names below the categories.   When you have selected all that you want, press the "Checkout" button or link (above).

The checkout process will ask for your delivery and credit card information.   We accept Mastercard and Visa.   The payment process will be handled by Paypal.   You do not need to have an account with Paypal to use their service, but if you do, you may also tranfer funds from your Paypal account.  

We will confirm acceptance of your order when you have completed the payment process.

If we cannot process or accept your order after payment is received due to insufficient stock being available, we will contact you by email or telephone to arrange a refund, or a revised delivery time.

By Phone

If you prefer, you can call us on (02) 9882 2661 to place your order over the phone.

Delivery Times

We will make every effort to process your order ASAP. If there are any unforeseeable delays, you will be contacted by our customer service team.

Orders will be shipped to you by a courior service that can be tracked if necessary.

Although every effort is made to ship your order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us here, and we will proptly look into the matter.

Products Damaged in Transit

Please check your delivery as soon as it arrives. If you are signing for a receipt by the Courier, inspect the roll first and if it looks like it is damaged, make a note of this on the Couriers copy of the receipt.

Faulty Products

I Love Fabric is proud to offer our customers quality fabrics and  products. We will endeavor to supply you with the product you have ordered in good condition. However, on occasion goods  may be faulty as a result of a manufacturing defect from our suppliers. If this occurs please contact us immediately, and we will arrange to supply you with a resolution.